60-Day Money-Back Guarantee
We want you to be satisfied with your BeMe Wellness purchase. If you are not satisfied with a product purchased directly from bemewellness.com, contact our Customer Service Team at hello@bemewellness.com within 60 days of the order ship date.
No product return is required. Once the request is approved, we will refund the eligible product purchase amount to the original payment method. Shipping and handling charges are not refundable. Orders outside the 60-day period are not eligible for a refund.
This guarantee applies only to products purchased directly from bemewellness.com. We reserve the right to deny a refund, limit a refund or issue store credit where we reasonably determine that the policy is being abused.
Discounted and subscription orders
Eligible discounted and subscription orders are covered by the 60-day money-back guarantee. Cancelling a subscription only stops future renewals; it does not automatically refund an order that has already been processed.
Gift cards
Gift cards are not refundable.
Damaged, defective or incorrect orders
Please inspect your order when it arrives. If an item is damaged or defective, or you receive the wrong item, contact hello@bemewellness.com as soon as possible with your order number and photographs where relevant so we can evaluate the issue and make it right.
How to request a refund
Email hello@bemewellness.com with your order number, the email address used for the purchase and a brief explanation of the issue.
